09 Mar 2019, 00:53 | #162 |
Dreamer
Join Date: 13 Nov 2018
Location: Ireland
Posts: 433
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The Blue Rays WILL be replaced. It was already stated in an earlier post that the BRs are hybrid discs and will be replaced
I'm gliding in the distance and watch the world go by An orbit full of questions, a perforated sky |
09 Mar 2019, 12:20 | #163 |
Exclusive Fanclub Member
Join Date: 21 Nov 2016
Posts: 119
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10 Mar 2019, 19:19 | #164 | |
The Elegist
Join Date: 01 Sep 2004
Location: Woolwich, London
Posts: 34
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Quote:
(I haven't yet tried the Blu-rays, so I'm glad of this thread, just in case.) |
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03 Apr 2019, 10:02 | #165 |
Dream Keeper
www.krapplund.com Join Date: 09 Nov 2000
Location: Emmaboda, Sweden.
Posts: 17,539
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From Brady....you should got a email
"I wanted to reach out to let you know that the replacement Blu-ray discs are shipping this week finally. Before I ship your replacement discs, I wanted to confirm that your Box Set was received without any damage that needs to be replaced or exchanged." |
03 Apr 2019, 14:01 | #166 | |
Dreamer
Join Date: 22 Nov 2012
Location: France
Posts: 161
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Quote:
No mail and still no answers too for the damaged box Te raconter enfin qu'il faut aimer la vie et l'aimer même si je suis fatigué du mensonge et de la vérité que je croyais si belle, que je voulais aimer et qui est si cruelle que je m'y suis brulé ... . |
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03 Apr 2019, 20:35 | #167 |
Travelling Companion
Join Date: 28 Feb 2008
Location: Seattle, USA
Posts: 4,023
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I got my email yesterday.
Even though what damage done to my box set is merely a large wrinkle at the bottom of the box, felt the need to let them know. Hello, my friend... |
03 Apr 2019, 21:32 | #168 |
Dreamer
Join Date: 13 Nov 2018
Location: Ireland
Posts: 433
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Same here. 200 euros for a box with damage and 2 bad blue rays with no comeback since it was delivered I'm gliding in the distance and watch the world go by An orbit full of questions, a perforated sky |
14 Apr 2019, 18:30 | #169 |
Dreamer
Join Date: 12 Apr 2017
Location: Colorado, USA
Posts: 65
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Just adding my name to the pile of people who got a damaged box (but the contents were fine). And it sounds like damaged in the same way as many others: compressed from the top, to the point of one of the corners splitting.
I did send in photos of the damage as directed and got a "got your email, we're working on it" reply, which I appreciate. Not particularly concerned, I'm sure they'll come up with something to make it right. I guess I'm relaxed about this because I have dealt with printers in China several times due to my job as a graphic designer. The quality and pricing are top-notch, but scheduling and getting straight answers to simple questions is not, especially when things don't go according to plan. So I have a feeling Brady + crew have their hands full trying to sort out a solution that works for everyone involved. No point in being anything but patient. |
17 Apr 2019, 13:00 | #170 |
Dreamer
Join Date: 17 Jan 2008
Location: The Netherlands
Posts: 10
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Patience is all I got. Still..
Nothing against China, and I do understand what it means working independently without the support of a major label. But why not manufacture such an elaborate set in the US or in Germany, where either the production team or the band/management are never too far away. And not less important, why not to invest a tiny bit more in a serious pakaging to make sure we get it all in one piece. I've received much more delicate items from all over the world in perfect conditions... This one excluded. With the costs involved (200+ USD) I wouldn't say it's impossible to do. |
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